Privacy Policy

Last Updated: 22/02/2026

This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

By using our website, you agree to the practices described below.

1. Information We Collect

When you visit our site, we may collect:

Personal Information You Provide

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely via third-party payment providers)

Automatically Collected Information

• IP address

• Device information

• Browser type

• Pages viewed

• Cookies and tracking data

This information helps us improve website performance and customer experience.

2. How We Use Your Information

We use your information to:

• Process and fulfil orders

• Provide customer support

• Send order confirmations and shipping updates

• Improve our website and services

• Send marketing communications (if you opt in)

• Prevent fraud and unauthorized transactions

We do not sell or rent your personal information to third parties.

3. Payment Information

All payment transactions are processed through secure third-party payment gateways. We do not store your full credit/debit card details on our servers.

4. Cookies & Tracking Technologies

We use cookies to:

• Enable website functionality

• Analyse traffic and performance

• Personalise your shopping experience

• Support marketing and retargeting campaigns

You may disable cookies through your browser settings, though some site features may not function properly.

5. Third-Party Services

We may share necessary information with trusted third parties, including:

• Payment processors

• Courier and logistics providers

• Marketing and analytics platforms

These parties only receive information necessary to perform their services.

6. Data Security

We implement reasonable security measures to protect your personal information. However, no online transmission is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications at any time

To exercise your rights, please contact us using the details below.

8. Data Retention

We retain personal information only as long as necessary to:

• Fulfil orders

• Comply with legal obligations

• Resolve disputes

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the revised date.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact us at:

Email: bukanasiofficial@gmail.com
Business Name: Rootellipsis Ventures 202603014475 (KT0606351-K)
Business Address: Lot 1919, PT33033, Jalan Bukit Kemuning, Seksyen 34, 40470 Shah Alam, Selangor